Protecting Customer Data Across Voice AI and Automation
LOS ANGELES, Nov. 25, 2025 (GLOBE NEWSWIRE) — 2X Solutions, the performance infrastructure for outbound Voice AI and human-in-the-loop automation, today announced successful completion of its SOC 2 Type II certification and HIPAA compliance across its platform. The milestone underscores 2X’s commitment to helping customers connect, comply, and convert outbound and inbound AI calling at scale—without compromising security or privacy.
Kevin DeMeritt, CEO of 2X Solutions, remarked, “Security and compliance aren’t extras at 2X; they’re built into everything we make.” “Customers can be sure that our controls work well because we have SOC 2 Type II certification. HIPAA compliance also makes sure that regulated teams can use Voice AI responsibly without slowing down the business.”
What this means for customers
- Independently audited controls (SOC 2 Type II). Validated assurance around access control, encryption, monitoring, and auditability across the 2X platform—reducing vendor-risk friction in enterprise procurement.
- HIPAA compliance for PHI workflows. Policies, role-based access, audit logging, data retention, and transmission safeguards that meet HIPAA requirements when customers process PHI with 2X voice and automation workflows.
- Compliance by design. Automated TCPA telephony rules—DNC checks, time-of-day dialing windows, identification and opt-outs, ring-time/abandonment limits, and five-year record retention—so teams don’t shoulder compliance alone.
- Security that scales with innovation. A component-based, vendor-agnostic architecture evolves without costly rebuilds—so security, performance, and deliverability advance together.
About 2X Solutions
2X Solutions helps businesses get their message out with smartly managed calls that get past spam filters, automated compliance, and people in the loop execution, all of which lead to measurable growth. 2X was built by salespeople, not simply coders. It combines carrier-level trust (registration, STIR/SHAKEN, CNAM), smart number rotation, real-time spam monitoring, and pre-texting to increase answer rates while also automating TCPA/CTIA obligations and keeping the records that are required. Connect. Follow the rules. Change.
