In just two years since launch, the UK-based AI chatbot platform is helping tens of thousands of small businesses deliver faster, smarter customer support online.
London, UK, Oct. 23, 2025 (GLOBE NEWSWIRE) — FastBots.ai, a UK-based AI chatbot platform designed to simplify customer communication, today announced that it has reached 73,000 users since its founding in August 2023. The milestone highlights the growing appetite among small and mid-sized businesses for affordable, no-code AI tools that automate customer service and lead generation across websites and social media channels.
FastBots allows businesses to create intelligent chatbots that can be trained on their own websites, documents, and data. These chatbots handle customer questions instantly, freeing up staff time and improving response rates. The platform has been adopted across a wide range of industries — from hotels and real estate to schools, retailers, and event organizers.
“Our focus from the beginning has been to make AI genuinely practical for everyday businesses,” said Jason West, Founder and CEO of FastBots.ai. “We’re seeing companies of all sizes use FastBots to answer inquiries faster, capture more leads, and provide better service — all without hiring additional staff.”
FastBots has continued to expand its capabilities in 2025, introducing features that bridge the gap between automation and human interaction. These include live chat with human handover, allowing business owners or support agents to step into AI-led conversations in real time, as well as multi-channel support across WhatsApp, Instagram, Facebook, Telegram, and Slack.
The platform also now supports multi-LLM testing, enabling users to compare performance between leading AI models such as ChatGPT-5, Claude, and Gemini — a feature aimed at agencies and developers building sophisticated chatbot workflows…Read Full Post Here
