SAN FRANCISCO BAY AREA, Calif., Nov. 17, 2025 /PRNewswire/ — AlertD today launched out of stealth, unveiling its agentic AI SRE (Site Reliability Engineering) and DevOps platform designed to tackle the mounting operational complexity of cloud operations. AlertD empowers teams to quickly get contextualized visibility across their AWS environments through an easy to use user interface that delivers verifiable data and allows for powerful collaboration.
AI SRE and DevOps Agentic Platform Born from Experience
AlertD was founded in 2024 by Geoff Hendrey (former Cisco Distinguished Engineer, AppDynamics Chief Architect, Splunk Principal Architect) and Freddy Mangum (former Cisco Entrepreneur-in-Residence, Fortinet VP of Products & Marketing, Venture Capital Cybersecurity Advisor) after experiencing firsthand the limitations of legacy observability, log analysis, cloud ops and alerting tools.
Geoff Hendrey, co-founder and CEO of AlertD, says, “I have decades of experience working with some of the most powerful observability tools in the industry.” “These old tools had a lot of features, but they still needed a lot of manual setup to set up alerts that could help find problems in production early on.” But as the speed of application development has increased and complex microservices architectures have become more common, SRE and DevOps teams are having a hard time keeping up with the scale and expectations of keeping production uptime.
Previous attempts to fix this, like classic AIOps, didn’t work—not because the idea was bad, but because the technology wasn’t ready. That all changed when large language models (LLMs) came up. Hendrey’s experience with foundational technologies, including work that came before what we now call Retrieval-Augmented Generation (RAG), along with years of enterprise experience at Cisco, AppDynamics, and Splunk, made it clear that carefully used LLMs could change the lives of SRE and DevOps teams in a big way.
The term “AlertD” is a nod to the Unix daemon (“d”), which is a silent process that keeps important systems running. The company’s goal is to create a group of specialized AI SRE and DevOps agents who are always available, always helpful, and always working in the background to help teams that need to stay online.
SRE, DevOps Experts, and Experienced VCs have all agreed on this.
AlertD has proven operators and investors behind it, in addition to new products. The founding team has a lot of experience starting and growing products, going from no income to hundreds of millions of dollars in sales. Puneet Agarwal of True Ventures led a $3 million pre-seed round for AlertD, which stressed capital efficiency and hands-on partnership.
Agarwal is known for supporting visionary creators from the start. He was the first to invest in firms like Duo Security (bought by Cisco for $2.35B), Puppet Labs (bought by Perforce), and many more early-stage infrastructure startups.
Puneet Agarwal, a partner at True Ventures, said, “Geoff and Freddy have a rare mix of technical depth and go-to-market instinct, thanks to decades of experience with some of the most popular observability, monitoring, analysis, and cybersecurity platforms in the industry.” “With AlertD, they’re using LLMs in a way that could really change how SRE and DevOps teams work every day, making some of the hardest parts of software operations clearer and faster.”
The AI SRE and DevOps platform from AlertD has been shaped by working with mid- to large-sized businesses that already have mature SRE and DevOps capabilities. These design partnerships have helped the team focus on getting measurable proactive and reactive results. This has made everyday tasks easier for individual contributors and given leadership real-time access to system health and team performance.
Ryan Raines, Sr. Director of DevOps at Privateer, a business that Steve Wozniak started in 2023 to work on geospatial intelligence and space sustainability, said, “With 19 years in the industry, I lead one of the most talented SRE and DevOps teams out there.” But even with outstanding individuals, the problems we have are too big for us to overcome by just hiring more people.
“SREs and DevOps spend over half of their time on work that isn’t really valuable. This isn’t because they’re not working hard enough, but because the tools we have for managing production uptime are too complicated and our environments keep becoming bigger. We’re helping to create what a great AI-native product for SREs and DevOps should look like because I want my team to focus on high-value work.
“Now is the moment for SRE and DevOps to use AI agents. Like how developers use AI co-pilots to speed up development, we need to use smart automation to make uptime better. Even though there are a lot of AI tools out there, not many of them really meet all of our teams’ demands. That’s why we teamed up with AlertD. Their strong knowledge and vision for changing SRE and DevOps workflows make this a tool our team will use every day for both proactive and reactive operations.
AI Agents Made Just for SRE and DevOps Work
AlertD isn’t just another AI debugger for incident response; it’s a full-featured and adaptable platform for all kinds of cloud operations. The AI agentic platform from AlertD is designed to work perfectly in the AWS ecosystem, but it also has a cloud-, LLM-, and SDLC-agnostic architecture. The platform may be used both proactively and reactively, giving SRE and DevOps experts the ability to work with their current tools and get a full picture of security, compliance, cost optimization, troubleshooting, account ownership, and infrastructure management. AlertD makes AWS environment data available to everyone by using an easy-to-use interface and natural language processing. It also lets teams verify the information that AI agents find and gives them actionable insights that help them save a lot of time and money.
“Noise and manual work are too much for today’s cloud operations. “The amount and speed of work demands and ticket queues are too much for people to handle quickly and effectively,” stated Freddy Mangum, Co-founder and COO of AlertD. “SRE and DevOps professionals are very skilled, but they often get stuck in reactive workflows that limit their impact.”
Mangum went on to say, “The next logical step is to hire specialized AI SRE and DevOps agents to work 24/7 for cloud operations teams to filter out noise, combine complex data from different systems, and find useful, contextual insights in seconds.” Many incumbents are adding AI agents, but most of them are still only using them for reactive purposes.
“On the other hand, AlertD is a platform that can be used for many things and in many environments. It is meant to work with and improve existing AI solutions. Like GitHub Copilot, Cursor, or Claude, which help developers get more done during the build phase, AlertD helps teams get more done during the run and production phases. We want to make AlertD the “Slack for production uptime,” an essential tool that gives cloud operations teams the confidence and clarity they need to manage infrastructure on a large scale.
Key Differentiators:
- AI SRE and DevOps Agents – Specialized AI agents designed for specific proactive and reactive operational tasks.
- Natural Language Interface – Query complex environments and receive actionable insights using plain language—no need for specialized syntax or scripts.
- Proactive and Reactive Operations – Surface insights from AWS metrics and resources to identify and act on security, cost, compliance, and optimization opportunities.
- SRE and DevOps Expert Driven Innovation – Co-built and validated with real-world enterprise design partners to ensure practical, scalable use cases.
- Cloud Security – Deploy securely within your own AWS Virtual Private Cloud (VPC) to maintain full data ownership and control.
- Toil Relief – Obtain AWS insights in seconds—eliminating hours of manual scripting or context switching across multiple tools.
- LLM Agnostic – Vendor-neutral architecture supporting OpenAI, Anthropic, Meta, and other leading LLM providers.
- AI Transparency – Full visibility into AI reasoning, data sources, and analyses, empowering users to verify and trust results.
- Team Collaboration – Easily share knowledge, queries, and insights generated by AlertD AI agents across teams.
- Powerful Search – Advanced search capabilities enable users to drill into AWS metrics and resources for deeper analysis and actionability.
General Availability
AlertD is available for a free 30-day trial and available on the AWS Marketplace.
About AlertD
AlertD.ai is a startup in the San Francisco Bay Area that makes a platform with AI agents for SREs and DevOps that may be used for many things. Geoff Hendrey and Freddy Mangum started AlertD in 2024. They had worked for firms like Cisco, AppDynamics, Splunk, and Fortinet for decades, developing products and going to market. AlertD is dedicated to making it easier for engineering teams all over the world to deal with problems that cause production downtime. True Ventures is backing the startup, while the Stanford Incubator (StartX), Amazon Web Services (AWS), and the Meta Llama program are helping it.
