With DispatchOne, Dispatch evolves from a delivery service into a technology platform enabling intelligent last-mile logistics for enterprise businesses.
BLOOMINGTON, MN / ACCESS Newswire / November 12, 2025 / Dispatch, the leader in last-mile logistics innovation, today announced the launch of DispatchOne, its flagship AI-powered platform designed to unify delivery operations and empower enterprises with unparalleled control, intelligence, and reliability across the last mile.
The launch marks a bold repositioning of Dispatch, evolving from a delivery services provider to a technology platform and orchestration engine. With DispatchOne, businesses gain end-to-end visibility and efficiency, backed by a managed national network of verified professional drivers.
A Unified Platform for Delivery Intelligence
DispatchOne blends intelligent logistics, dependable fulfillment, transparent insights, and strong integration into a single ecosystem. By connecting owned fleets, carrier providers, and client systems, DispatchOne provides what businesses have long desired: a single platform for managing all deliveries, with national coverage and proven ROI.
What’s In The Platform:
Orchestrate any fleet: Route and assign across owned assets and third-party carriers from a single source.
AI-driven precision: Predictive ETAs, dynamic SLAs, exception handling, and cost/service trade-off recommendations.
Reliability at scale: National coverage with a vetted driver network and performance safeguards.
Built to connect: RobustAPIs and seamless integrations with TMS, ERP, and eCommerce systems deliver instant value across tech stacks.
Proven Impact for Enterprises
Enterprises that use DispatchOne are already seeing concrete advantages, with a 93.8% customer satisfaction score (CSAT) and savings of over 77 million customer miles due to optimized delivery efficiency and intelligent routing.
“DispatchOne represents more than just a platform launch; it’s the moment we redefine what last-mile logistics can be,” said Dispatch’s VP of Marketing, Alexi Smith. “Enterprises no longer need to choose between visibility, dependability, and size. This puts Dispatch as the preferred partner for firms looking to turn last-mile logistics into a competitive advantage.”
About Dispatch: Dispatch redefines the future of last-mile logistics. DispatchOne, the company’s flagship platform, is an AI-powered operating system that connects owned fleets, carrier providers, and systems to create an intelligent ecosystem. Dispatch leverages its verified professional driver network to provide businesses with a strategic advantage in delivery.
